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RAAF Operational Mastery The adverse impacts of interminable structural changes have also been reflected in a decline in the professional mastery of operational staffs, particularly where they interface with technology, support elements, and the Defence bureaucracy.
Coupled with the lack of the tertiary knowledge required of senior Air Staff officers to perform at the higher levels in such specialist areas as force structure and force development, the problem becomes more critical. In summary, the current organization, management approaches, and skills base do not, and can not, assure the CAF that his force elements will provide him with the performance that he must have to meet his operational responsibilities as a fully integrated and unified Force.
This situation points to a serious lack of the required professional mastery. The squadron closed when ADFA was formed. All engineer as well as trade training was anchored firmly on what was needed to maintain and develop the Air Force technologically.
In essence, the engineer corps highlighted the need for a technology focussed Air Force in contrast to the general air crew concept that flying was an end in itself. At all levels of training and experience, there was a constant thread that emphasised airworthiness and the many and diverse activities that go to make it up.
Members were also inculcated with both the ethos of the engineer and that of the Service as a whole. A more detailed discussion of engineer training is in Annex A of this document. Qualified aircrew from overseas services. No 1 FTS also trained pilots for the other services.
Entrants for these categories came often from 1 BFTS students who did not qualify as pilots, and serving members. On graduation, these aircrew were posted for operational training at: No 2 Fighter Operational Conversion Unit.
No Squadron for Maritime crews. Air staff members then progressed through the ranks, taking their promotion examinations, and professional development courses in common with the officers of the other branches psc and jssc. Although the number of Air Staff officers having tertiary qualifications varied considerably across the ranks, they still represented a significant percentage, and by graduating its RAAF College pilots with a BSc, the Service was clearly endeavouring to raise the general technological awareness of its operational staffs.
The tertiary qualifications at the time are summarised in Annex B. Unfortunately, these basic qualifications do not seem to have been followed up with post-graduate qualifications in fields such as science, technology-based operational analysis and air power development. The Air Staff seemed to be content to leave the management of technology in the hands of the Technical Services Chief, perhaps not surprisingly, as that Branch had performed consistently well.
However, having lost that support base when the Technical Services Branch and HQ Support Command were dismantled, the RAAF faced a great void in its ability to manage technology in both operational and technical support areas. This places the quality of undergraduate education provided in the same bracket as other first tier Australian universities, and graduates are awarded accredited degrees in their respective disciplines, which cover most of the categories found at other Go8 universities viii.
The CDSS course is aimed at senior officers colonel and 1-star , and covers strategic leadership and command, the strategic setting, higher command, capability development, and policy development. RAAF Engineers will typically have a higher fraction of Masters degrees, especially in engineering and the MBA category, but few of these will be research degrees.
The educational background most senior RAAF officers have is primarily orientated towards management and leadership, with some component of service specific strategy and doctrine. What is largely absent is training in research skills, especially skills involving hard science areas like mathematics, physics, operations research, engineering and military strategy and science. A coursework Masters degree, which in the globalised tertiary education system is typically similar in depth and difficulty to the final year in undergraduate studies, cannot provide the depth of domain knowledge, research skills and critical thinking taught in a research Masters or PhD from a world class university.
To believe otherwise is to discard a century of empirical experience, in which many high achieving and innovating military officers on the global stage had exactly this type of postgraduate education. In the rapidly evolving and technologically complex strategic environment Australia finds itself in now, the RAAF officer corps is mostly equipped with the wrong kind of postgraduate education and as a result, is seriously deficient in the kind of intellectual skills sets critically required for success.
How to Fix the Professional Mastery Problem Failure to correct the problems inherent in the RAAF's current staff training and education mechanisms will have dire consequences not only for the RAAF as an organisation, but also for the Australian community which is funding it. In extremis, the end state of the current trend is best observed in a range of Third World air forces, where professional mastery is largely absent with planning choices made for arbitrary reasons.
In particular, there is a genuine risk that the current deskilling problems will contaminate advice provided to the current Air Combat Capability Review, and the current White Paper development process, damaging the outcomes produced by both reviews. To remedy the situation it will be necessary to introduce a series of short, medium and long term measures, which will need to be implemented with promptly and efficiently, both to protect the RAAF from the cumulative problems it is experiencing, and to protect the Defence organisation as a whole from poor advice and its inevitable consequences.
This requires immediate implementation. This also requires immediate implementation. These include the re-establishment of an RAAF technical services organisation to restore relevant practical experience and skills, as well as changes to educational criteria for entry, and especially promotions within the RAAF.
The latter measures must be applied to officers in the General Duties Branch as well as to engineers. These measures are essential if change is to be effected, and the RAAF and community are to be protected from the cumulative damage of the last three decades of mandated change. Long Term Measures to Resurrect Professional Mastery If the RAAF is to be resurrected as a coherent Force, based upon sound mastery and management of its technology, it would be sensible to: Restructure the grossly inefficient organisational, functional, and financial interfaces that now exist, principally those within the AFO and its interfaces with DMO.
The objective here is to ensure the RAAF operates and is managed as a Force under CAF, with a strong unity of direction, rather than a conglomeration of small, independent capabilities focussed largely on Joint Operations. Re-establish a Technical Services organisation under CAF to provide the technical visibility, control and co-ordination of all Force elements. Re-establish Maintenance Units to free operational Units to concentrate on operations.
This will also provide a better breeding ground for the technicians and engineers needed to run a modern Air Force and provide professional technical input to RAAF and Defence plans. Such units would also provide the resources needed to support operational deployments — one of the main reasons for their original establishment. Re-skill the RAAF in all areas, and increase the level of professional management by revising the philosophy behind the General List which, from experience, can not be claimed a success.
Provide incentives and material support to enable a much larger proportion of officers to gain relevant university postgraduate qualifications, to increase the education standard and pools of skills sets in the sciences, information technology, engineering and related quantitative areas like operations research. Qualifications in non-technical management and administration should not be actively encouraged, but technical management degrees should be encouraged ix.
The former must provide the basic and advanced skills to carry out and manage all maintenance tasks. Within those areas involved with higher level engineering tasks, engineers will have to be competent in technology, analysis techniques, and technical management.
Unfortunately, the management of technology has not been well served by the tertiary institutions, so RAAF may have to develop these courses in conjunction with a selected tertiary organisation. Such changes will go far towards re-establishing the RAAF as a skilled and experienced operator and supporter of high technology air power with the necessary professional mastery. The Role of Education in Restoring Professional Mastery Organisational structure and practical skills alone cannot address all of the cumulative problems observed, and education and training will have to play a major role.
All newly qualified junior officers should have a university undergraduate degree. The Non-Graduate or Direct Entry category for aircrew, which requires high school Year 12 education only, should be amended, such that the officer candidate is required to do a university undergraduate degree as part of their training process.
There is another important consideration in relation to undergraduate university degree education of officer candidates. The reality is that since the early amalgamation of the University system, there has been a strong trend away from teaching durable fundamental knowledge, in favour of more marketable vocational and applied skills.
This, combined with the ongoing decline in the quality of much of available high school education, especially in the sciences, presents some important problems x. A Non-Graduate or Direct Entry aircrew applicant in will have been far better educated in English language skills, basic science including mathematics and physics, than many current university graduates in soft or applied science disciplines.
Most university academics in Australia have to contend with undergraduate student literacy problems in English language, mathematics and physics, all a result of an underperforming high school system. In practical terms, a university graduate with an honours degree entering the RAAF today may have poorer skills in these key areas than a high school graduate of years ago.
Every aviator needs this foundation knowledge, and needs to be competent in using it. While modern aircraft might be easier to fly than Sabres or Mirages, the complexity of the systems, sensors, weapons and computer equipment which runs this equipment is in many respects greater.
The RAAF will need to engage one or more universities to provide undergraduate courses which are optimised for aircrew, with a 'classical' education in mathematics, physics and problem solving, to provide aircrew with appropriate foundation skills sets. The issue of postgraduate education for mid ranking and senior officers is no less important.
The RAAF will need selected decision makers and planners for staff positions who are intellectually equipped to provide disciplined and rigorous analytical and problem solving capabilities. This skills set is today primarily produced by postgraduate research degrees such as masters or doctorates in science or engineering, at upper tier universities.
LeMay favoured officers seeking higher promotions who completed postgraduate research degrees from top tier US universities, with a bias toward science, engineering, operations research and strategy, all disciplines of high value in strategic planning staff work. In practical terms, an RAAF officer should not be promoted to GPCAPT or higher, unless that officer has completed a rigorous high quality postgraduate research degree in an intellectually difficult and relevant discipline.
A coursework masters degree, especially in a 'soft' discipline, should not be counted as a useful measure of academic achievement in assessing a mid-ranking or senior officer for promotion.
A problem which is likely to arise is that the quality of earlier undergraduate education may preclude entry to the higher quality universities, and suitable strategies will need to be developed to overcome such difficulties. In summary, the RAAF will need to change the type of education its officers receive, from the undergraduate level to the postgraduate, to provide skills sets which are relevant for staff work in a complex, technologically driven planning and warfighting environment.
The Language of Professional Mastery One reliable measure of professional mastery within an organisation is the clarity of thinking and expression in its writings. Traditionally, the RAAF placed great emphasis on Service writing, with conciseness, clarity of thought and expression key elements in its courses and examinations.
The reasons were simple — a lack of clarity of thought and expression cannot be tolerated in any military organisation. The consequences of false or confused information were too high to accept, particularly so in a high technology service. Today, little evidence remains of those high standards. We call this strategic force an air force of influence. It is rather the same thing that is happening to the English language.
It becomes ugly and inaccurate because our thoughts are foolish, but the slovenliness of our language makes it easier for us to have foolish thoughts. The point is that the process is reversible. Modern English, especially written English, is full of bad habits which spread by imitation and which can be avoided if one is willing to take the necessary trouble. If one gets rid of these habits one can think more clearly, and to think clearly is a necessary first step toward political regeneration : so that the fight against bad English is not frivolous and is not the exclusive concern of professional writers.
If the RAAF is to recover and develop its professional mastery, it must start at the fundamental levels of thinking and expression. This approach resulted in financial and capability consequences that were far from optimal. Local support is limited to those simple tasks involved with repair by replacement, stores accounting, and shipping. Deeper level maintenance, together with the skills base involved, will be evacuated to overseas facilities, in keeping with the business development strategies set in train by overseas contractors during the early s.
That is, management of our front line defence assets will move out of Australian control into the control of foreign companies, and at considerable long-term cost.
DMO can only impose commercial sanctions upon any defaulting contractor, or attempt to as a long and expensive legal process inevitably takes over. Current DMO contracting practices are inimicable with government policies and will also be a major impediment to the re-skilling of the RAAF, and indeed the re-skilling of Australian Industry. Summary and Conclusions There is much empirical and public evidence which shows that the the RAAF has suffered a critical loss of professional mastery, especially in areas related to basic military science and military technology.
The consequences of this problem range from public statements containing numerous factual and logical errors, across poor decisions in capability development and procurement, to incorrect advice to Government and parliament on a range of operational, technical, strategic and force structure planning issues.
The root causes of this deep and pervasive problem can be traced back to the disestablishment of the RAAF's Branch structure, especially the Engineering Branch, during the progressive implementation of the Defence Efficiency Review DER , the Defence Reform Programme DRP , and the Commercial Support Programme CSP , and a failure to introduce and implement alternative measures for maintaining critical intellectual skills sets in engineering, science, operational analysis and strategy.
The consequence of this is that the current RAAF officer corps is mostly not equipped with a suitable educational background or experience profile to master the kind of problems which arise in management and planning of complex and intellectually demanding areas. Solving this problem will require a combination of short, medium and long term measures, detailed in this paper.
Acknowledgments: The authors wish to express their gratitude to the six expert reviewers, in Australia and the United States, who contributed cogent, incisive and relevant critique of the draft of this paper.
Apprentices graduated after three years of full-time training followed by two years of on-the-job supervised experience. Their courses were developed in concert with the Royal Melbourne Institute of Technology so as to ensure a strong, practical focus.
Direct entries who were tertiary qualified engineers from universities. Engineers with tertiary qualifications as a result of RAAF policies providing incentives for members to undertake further study. A small number of engineers were also given flying training as the Chief Engineer traditionally held flying qualifications. The type of tertiary qualifications that were held are identified at Annex B. Specialist and Staff Training. Ihe key i: Ic maintain a pace which is fast enough to maintain interest, yet slow enough to be clear.
Volume Vc ume refer: Ic Ihe cucne:: Specking in c cuc volume suggests aggression, while a quiet volume indicates: Ihe key Ic ceIermining the appropriate volume is to keep your voice loud enough to be heard, but soft enough to be clear. Modulation of volume can also be introduced to keep the speech interesting and add extra emphasis.
Articulation Articulation refers to our vocal clarity. Regardless of our pitch, tempo, volume and accent, we need to make a conscious effort to enunciate clearly. Body Language The way we carry ourselves, the gestures we use and our facial expressions communicate all sorts of messages, so learning to control certain aspects of these can help us to convey the message of a we -Lc cncec, ccnfcenI incivicuc.
Gestures We u: Therefore, to be perceivec c: Consider your Communication Because effective communication skills are essential for interview success, it is important to be mindful of how our communication is received. This means that we must consider not only the words we use, but also how our tonality and body language complement or contradict those words.
Consider the following communication guidelines: Word Choice Words are important because they communicate and convey cur me:: Sc, even cI c cw 77 ccccunIcLi iIy, our word choice can mean the difference between a powerful, ccpIivcIing cnc infuenIic exchcnge, cnc c weck, ci: To create the desired response, consider the following guidelines: Action Words Action words are positive, powerful and directive, and should be used abundantly. Action words include: Communicated, conveyed, directed, listened, persuaded, arranged, handled and improved.
A complete list of action verbs can be found on page Filler Words Anyways, you know how when you are, like, really nervous, and ycu ,ummm, fnc iI hcrc Ic verLc i: Iuff, cnc ycu: The useless and annoying verbal mannerisms used in the above example you know, like, in other words, kind of, ummm, and anyways. Besides sounding unprofessional, they also distract attention from the message.
Undermining Words Words and phrases such as I think, I hope, maybe, sort of, perhaps, I guess, all undermine your message and credibility by creating the impression that you dont trust your own knowledge or opinion. Eliminating these phrases will drastically improve the quality of any message.
Jcrgcn, S cng cnc C ich: Specic i: I Ierminc cgy cnc infcrmc expre:: Avoid these where possible, and stick to simple, clear and coherent language. Different meanings may be unintentionally conveyed, and can easily lead to confusion and misunderstanding. Further information about this program can be found at www.
Traditional colours, such as navy blue, black and charcoal grey are the most formal and professional. Solid colours or subtle patterns are acceptable choices. A matching jacket will create a professional and neat look, and build credibility. Skirt, Dress or Trousers Skirts and dresses provide a more streamlined and feminine appearance, however, a trouser suit is an acceptable choice so you should proceed with your personal preference.
Skirts and dresses must be a conservative length that is no less than knee length. Hosiery For a sophisticated look, tights or stockings in a natural colour should be worn. Shoes Shoes should be clean and neat and in a style which complements the cverc cck cf Ihe cuIfI. Closed court shoes in a low to medium heel are safe choices. Blouse Choose a good quality and conservative blouse which has shoulders and sleeves.
Avoid low cut necklines and button up at least two buttons up from the cleavage line. Subtle patterns are generally acceptable, but avoid horizontal stripes. Select a colour which compliments your suit.
White and off white are the most conservative choices. Gents Suit Style A well tailored suit in a wrinkle free fabric will create a sophisticated and professional image. Select a colour which compliments your suit and contrasts your tie. White and blue are the most conservative choices.
Cuff ink: Iy e cuff: Tie Select a tie colour that is conservative and a pattern that is subtle. Exuberant patterns or character ties should be avoided.
Fcr c: Ircng cnc ccnfcenI cck cpI fcr a larger knot, such as the Pratt or Windsor. The optimum length of a tie is one which falls to the same level as the belt buckle. Tie bars and clips may be worn to keep the tie in place. Shoes Shoes should be clean and neat and in a style and colour which complements the overall look cf Ihe cuIfI.
Socks Socks should be dark and long enough to cover skin when seated. Mid-calf length is ideal for this purpose. Belt Your belt must feature a conservative buckle and the strap should coordinate with the colour of your shoes. Note Either the tie or shirt should have a stronger pattern or colour. Nail polish should be conservative and match in colour.
Avoid charms, glitter and multicoloured polish. Cosmetics Use cosmetics to conceal blemishes and enhance your assets but avoid going over the top. Less is more in a formal interview setting where a natural and polished look will be appreciated. Hair Hair should be neat and well groomed, and outrageous colours or styles should be avoided. Frizzy or loose ends can appear me:: Male cabin crew are not normally permitted to have beards so a cleanly shaven or closely trimmed style is recommended.
Jewellery Keep jewellery minimal and conservative.
Wear no more than one ring per hand and avoid oversized pieces. Watch Wear a simple working watch which doesnt beep. Portfolio Consider carrying a small leather portfolio rather than a briefcase or everyday handbag. Portfolios are simple, organised and easy to carry.
Tattoos will need to be concealed and piercings. FrccIice cn: Perform a dry run If possible, take the opportunity to visit the venue in advance. This dry run will familiarise you with the route, parking and travel time and allow you to avoid becoming lost or late on the day. If you ccn cc Ihe rcuIe cI Ihe: If you are unable to make an advance visit the venue, use the internet to map out a detailed route map that also provides distance and time estimations.
Have it dry cleaned and repaired if necessary. Get a hair cut Consider having your hair cut a week out from the day. This will allow the cut to soften slightly for a more natural look, while still retaining some of the freshness of the cut.
Calm your nerves If you feel your anxiety levels begin to escalate, put aside time to practice the strategies outlined on pages 31 through Take the time to remind yourself of why you want the job and what you have to offer.
Check travel arrangements If travelling by car, make sure the tank has plenty of petrol and that you have change available for parking meters. If using public transport, check timetables. The Final Countdown To keep your vocal cords: Make sure you drink plenty of water 24 hours before the event. Three litres of water per day is the ideal volume. As you will note, my attached rsum highlights my extensive eight years experience within the retail industry.
Within which, I have built extensive customer relations, team working and supervisory experience, which has also greatly enhanced my communication and interpersonal skills. With these skills and experiences, combined with my passion for the airline industry, my motivation to: I would welcome the opportunity to meet with you to discuss this position and my background in more detail, and to explore the ways I could contribute to the ongoing success of your airline.
Doe Anymail. I look forward to hearing from you. Yours sincerely, Jane Doe Landline: Exhibits exceptional written and verbal communication skills, and is adept at communicating effectively with people at all levels, and in a manner appropriate to the audience.
Interpersonal Ability: Unsurpassed interpersonal skills with a proven ability to quickly develop and maintain relationships with customers and colleagues. Cabin Crew Opening - Reference: As you will note, my enclosed rsum highlights my extensive eight years experience within the retail industry. Within which, I have built extensive customer relations, team working and supervisory experience, which have also greatly enhanced my communication and interpersonal skills.
With these skills and experiences combined with my passion for the airline industry, my motivation to succeed, strong attention to detail, and unparalleled work ethic, I am ccnfcenI IhcI l wi mcke c pc: Yours sincerely, Jane Doe Encl Figure 3. Cover Letter Sample Figure 4. Whatever your reasons: If you were doing anything during the gaps, paid or unpaid, it wcu c Le icec Ic in: Icry Ic f Ihe gcp:.
Reasons for leaving While your reason for leaving your current employment is probably for career advancement, you should consider expanding on this, if space permits, to make it more memorable. To advance my career as cabin crew with an airline that I admire Your reasons for leaving your previous employment may be for any reason: Whatever your reason, remain positive and avoid phrases such c: Ihcn fcvcurcL e ccnciIicn: Alternatively, you can simply state Will explain at the interview.
Both of these will provide you with the opportunity to discuss the details openly at interview where you can create a more favourable and detailed response. Remember, you should not lie about your reasons for leaving previous employment posts as they are grounds for dismissal in the future. Leisure Interests As noted on page 85, recreational interests create depth and humanises your character.
A targeted list, which focuses on relevant skills, will form an immediate and positive impression. They also serve as excellent sources of additional skills and experiences, which can be advantageous if you lack employment experience.
Generalised list statements such as: I enjoy spending time with my mates, hitting the town and going out on the razz. To enhance your application form positively, focus and expand on those interests that have some relevance to the position.
Here is an example: I have been a keen footballer for as long as I can remember and am an active member of Any Town womens football club where I have been captain of the team for 3 years. I have an active interest in nature, and regularly get involved with and manage conservation assignments. To relax, I attend yoga and meditation classes, which help to keep me focused and relieve stress. This statement gives an immediate impression of someone who is balanced and committed.
Their interests highlight several admirable uc iIie: Iheir meIhcc: References Always get permission from the person s you state as your referee s and give them a copy of your application form or rsum to help them write a relevant reference that highlights your most important points.
If you dont have any work references that you can use, you should provide a character reference instead. This can be a school teacher, university lecturer or a friend in an authoritative position such as a pc ice cffcer cr cccIcr.
Ihcn fcvcurcL e circum: Usually, past employers will agree to use the term resigned if you explain that ycur IermincIicn i: Awards Outstanding excellence will show commitment and talent, so if you have achieved any awards through your activities, be sure to list them. Make sure the achievements are recent, though, as outdated awards may give the impression that you havent achieved anything since.
Stretching the Truth Dont be tempted to just tell them what you think they want to hear. Exaggerations or untruths can come back to hcunI ycu if ycure cre uizzec about them at the interview, or even later in employment. Balancing Act To achieve balance, list a mix of individual pursuits and group activities.
Ienc Ic excggercIe ccmp exicn i:: Use cosmetics to re-enhance your features, cover blemishes and create an overall polished look. Pay particular attention to the following: Balance your assets: Use colour to emphasise your cheeks, lips and eyes, but be sure to experiment beforehand as colours can appear more intense in photos. Contouring and highlighting is a clever technique that can be used to create depth, balance your face shape, play down fcw: Contouring uses a dark shade and is used to recede areas, while highlighting uses a light shade and is used to protrude areas.
Control shine: Ircng y in phcIc:. For minor shine issues, a powder foundation should do the trick. For more problematic skin, an oil absorbing moisturiser or oil balancing gel may be more suitable. Counter redness: Redness will stand out in photos. If the redness is minimal, a: Icnccrc fcunccIicn: Use these with caution, though, as they are very heavy duty and can give your skin an excessively pale look. Conceal blemishes: Use concealer or foundation to conceal blemishes such as spots, under eye circles and scars.
Refresh your eyes: Eye drops will make your eyes glisten, and clear any redness. Your hair should be neat and well groomed, and outrageous colours or styles should be avoided.. Frizzy or loose ends can appear messy: Work the Angles 8eing cwcre cf ycur mc: I fcIIering cng e: Try experimenting with a digital camera. With shots taken from different angles, it will quickly become obvious which angles are the most fcIIering fcr ycu.
Dress the Part Whatever style of dress you ultimately choose, whether formal or informal, you need to pay attention to: Wecr c cIhing IhcI fI: C cIhing IhcI i: Icc short or too long, too big or too small is never a good look.
Even if you opt for a casual look, your attire needs to be suitable. Too much cleavage, exposed midriffs, and excessively short skirts are not suitable, so dont do it. Some patterns, such as stripes, can have a negative impact on your photos. Horizontal stripes have a tendency to overwhelm and make you look wide, while closely spaced stripes can create weird effects. Cc cur: L cck, rec cnc whiIe ccn ccu: Recommended styles: A collared shirt and trouser combination is acceptable, with a jacket or blazer being optionally added to complete the look.
Arrange your body at a 45 degree angle to the camera and turn your head towards the lens. Place one foot in front of the other and place your weight onto the back leg. Instant chin tuck: Ihe mc: I ncIurc cnc fcIIering facial shot is achieved when the camera is at or just above eye level. If the lens is lower, you risk showing a double chin. Wide awake eyes: Try looking slightly above the camera to give your eyes a wide open look.
This will also reduce the red eye effect. Mind your Accessories Jewellery should be minimal and conservative. Wear no more than one ring per hand. Avoid cloth or rope bracelets and thumb rings.
Visible tattoos and facial piercings are not acceptable. Tattoos will need to be concealed and piercings removed. Male cabin crew are not normally permitted to have beards so it is recommended that you are cleanly shaven or maintain a closely trimmed style.
Ihe fcke: A Duchenne Smile, on the other hand, will provide the most beautiful and sincere looking smile, and this is the smile we are looking to achieve. Here are some tips that will assist you in generating your photo perfect smile. Produce a natural smile The most beautiful smiles are the ones that are natural. If you are using a professional photographer, they will be skilled at drawing out your natural smile, but if you are using an unskilled family member, you will need to channel some of your inner happiness.
This can be achieved by thinking of a genuine reason to smile, such as recalling a happy memory, looking at a silly picture, or remembering a good joke. Fake it till you make it When it is simply impossible to summons a genuine smile, you will need to fake it.
Heres some guidelines that will help. Time it right: The secret to producing a relaxed and natural smile is to time it so that you dont have to hold it for too long. Try looking away from the camera, then just before the photograph is taken, face the camera and smile.
Use your eyes: Smiling eyes are required to complete the look. To achieve this effect, imagine the camera is someone you really fancy. Raise your eyebrows and cheekbones a little, and slightly squint the corners of your eyes. Notice the amazing transformation this creates. The telephone screening allows selectors to determine a candidates eligibility, and then eliminate unsuitable candidates without going to the expense of inviting them to attend an interview.